Shipping policy

Di Milesi uses USPS for shipping method.

All U.S. orders include FREE standard shipping for orders USD 300+

Products Lost or Damaged In Transit: All shipments are FOB (Free on Board). We cannot guarantee the performance of our carriers. We encourage U.S. customers to opt-in for package insurance at checkout. We will assist our customers with any deficiency in third-party shipping services but are not responsible for such deficiencies.

Processing time: 

It will take one business day to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships, which can take up to 24 hours to update. If you do not see your shipping confirmation email in your inbox, please double-check your junk/spam or promotions folder. Standard and express shipping costs and other third-party fees, such as shipping insurance, are non-refundable. We cannot be held accountable for any delays caused by the carrier.

Overnight Standard: Next Business Day by 8:00 PM 

Standard: 1-3 business day by 8:00 PM 

Kindly note that if inaccurate or incomplete addresses are provided or unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information before checking out to ensure any possible delays are avoided. 

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided; however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know someone else will be available to accept the package (a work address or a friend's address). 

Please note that Di Milesi charges state sales taxes on orders in the following states:

Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, Nevada, Nebraska, Michigan, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York.

These collected taxes are mandated by the local state governments, and Di Milesi does not benefit from this and directly pays this amount collected to the state. 

You may submit your applicable certificate to us by mailing it to dimilesiusa@gmail.com if you are a registered business buyer. 

Your future orders will be exempted from the Sales Tax if you provide a valid “Resale certificate for sales tax.”